Android Call Settings Keep Resetting? Here’s the Truth and How to Stop It
Have you ever picked up your Android phone only to realize your call settings have mysteriously reset? Maybe your call forwarding vanished, Wi-Fi calling switched on by itself, or mobile data dropped during a call.
This issue is one of the most common complaints among Android users. Instead of guessing, let’s break down the real causes behind these changes—and more importantly, how you can stop them once and for all.
1. Hidden Changes After System Updates
Every Android update (big or small) often resets or modifies certain preferences, including call features. Updates can:
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Reset call forwarding.
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Reconfigure VoLTE and Wi-Fi calling.
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Remove or hide certain menus.
👉 Solution: After every system update, manually review your Phone → Call Settings to reapply your preferences.
2. Carrier Interventions
Your mobile carrier sometimes pushes silent configuration updates. These updates may adjust VoLTE, Wi-Fi calling, or network priority settings—causing your phone to behave differently.
👉 Solution: Contact your carrier if you notice sudden changes. They can disable automatic network overrides if supported.
3. Background Services & App Conflicts
Many apps request access to phone permissions. Messaging apps, VoIP services, and even third-party dialers may unintentionally override your call preferences.
👉 Solution:
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Go to Settings → Apps → Permissions → Phone
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Restrict permissions for apps that don’t require calling features.
4. Battery Optimization Interference
Android’s aggressive battery optimization sometimes disables or alters services that manage calls (like call forwarding or VoIP).
👉 Solution: Exclude your Phone/Dialer app from battery optimization:
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Settings → Battery → Optimize Apps → Exclude Phone app
5. Wi-Fi and Network Priority Confusion
Some Android phones automatically prefer Wi-Fi calling if Wi-Fi is available—even if you never turned it on. This leads to inconsistent call quality.
👉 Solution:
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Settings → Network & Internet → Mobile Network → Wi-Fi Calling
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Switch to “Ask Every Time” or disable entirely.
6. SIM Card & Profile Errors
A faulty SIM card or corrupted carrier profile can reset call preferences randomly.
👉 Solution: Remove and reinsert your SIM card. If the problem persists, request a SIM replacement from your carrier.
7. Malware or Rogue Apps
Though rare, certain spam or malicious apps can tamper with phone call behavior.
👉 Solution: Run a full security scan with Google Play Protect or a trusted antivirus app. Uninstall suspicious apps immediately.
Practical Prevention Checklist
✔ Review call settings after updates.
✔ Restrict app permissions to avoid conflicts.
✔ Disable auto Wi-Fi calling if not needed.
✔ Keep your SIM and carrier profile updated.
✔ Exclude Dialer app from battery optimization.
✔ Regularly scan for malware.
Conclusion
When Android call settings keep changing, it’s not random—it’s the result of updates, carrier overrides, network preferences, or app conflicts. By following the preventive steps above, you can lock your settings in place and enjoy a stable, hassle-free calling experience.
Remember: the more control you take over your app permissions and carrier settings, the less likely you’ll face sudden surprises
